Is DigitalJetstream compatible with a soft phone?

Yes It IS!

In order to use a soft phone with DigitalJetstream VOIP service, you must have, at least, speakers and a microphone. A headset works best as it decreases a lot of the echo that you would otherwise hear.

We suggest using X-Lite soft phone available from http://www.counterpath.com/x-lite.html You should only need to enter in the sip authentication credentials to get the soft phone up and running.

To be able to use a soft phone or your own device, you will need to first register your device to our network. After your device has been registered, login to
Customer Account Login ....Click on Features, Preferences, then Softphone/BYOD.

We can only provide the necessary SIP credentials for our BYOD server. We can not assist you in troubleshooting software or devices that are not provided by DigitalJetstream.

The Softphone / BYOD server does not allow outgoing International calls.

  • 54 Users Found This Useful
Was this answer helpful?

Related Articles

How do I set up my DigitalJetstream Linksys PAP2-T Phone Adapter?

  Before setting up your DigitalJetstream service, make sure that you have received the...

What VoIP services does DigitalJetstream offer?

Residential How It Works   We'll send you a phone adapter that allows you to use...

How do I transfer/port my existing phone number?

We are able to port your existing number at no additional cost. Please note that the process will...

How do I check my voicemail?

There are four (4) different ways to check your DigitalJetstream voicemail:   1. To...

What is a Virtual Number?

You're able to add additional phone numbers to your account from any cities/ratecenters that we...