Is DigitalJetstream compatible with a soft phone?

Yes It IS!

In order to use a soft phone with DigitalJetstream VOIP service, you must have, at least, speakers and a microphone. A headset works best as it decreases a lot of the echo that you would otherwise hear.

We suggest using X-Lite soft phone available from http://www.counterpath.com/x-lite.html You should only need to enter in the sip authentication credentials to get the soft phone up and running.

To be able to use a soft phone or your own device, you will need to first register your device to our network. After your device has been registered, login to
Customer Account Login ....Click on Features, Preferences, then Softphone/BYOD.

We can only provide the necessary SIP credentials for our BYOD server. We can not assist you in troubleshooting software or devices that are not provided by DigitalJetstream.

The Softphone / BYOD server does not allow outgoing International calls.

  • 54 Users Found This Useful
Was this answer helpful?

Related Articles

What is Incoming Call Routing?

Everyone is bombarded with calls these days and we wanted to give everyone a little bit of...

How do I check my voicemail?

There are four (4) different ways to check your DigitalJetstream voicemail:   1. To...

How do I forward my phone calls / Star Codes / Features Code List

Features Activated From Local Phone*20 - Call Forwarding (Include Destination Number) Example:...

Are there required bandwidth specifications to use DigitalJetstream?

 We recommend a minimum connection of 256kps connection in order to ensure high quality...

How do I set up my DigitalJetstream Linksys PAP2-T Phone Adapter?

  Before setting up your DigitalJetstream service, make sure that you have received the...